You can stay informed of new messages while you are away from the app. When notifications are turned on, the app will send mobile push notifications if your status on the desktop and web apps is away or offline AND you aren't currently using the mobile app.

To turn on mobile push notifications, go to Settings in the mobile app and tap "Notifications." There are primary 3 types of mobile notifications:
  1. Direct messages – When on, you will receive push notifications for any 1:1 or group direct message.
  2. Mentions – When on, you will receive push notifications for any message, direct or team, in which a co-worker mentions you.
  3. Teams – When on, you will receive push notifications for messages to teams. You can choose between getting a notification for every new message in a team or just the first unread message in a team. Note:  You won't receive messages for teams if you have muted notifications for that team.
RingCentral MVP subscribers also will see an option to receive notifications for missed calls, new voicemails, and new faxes.