Messages
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Edit or Delete a Message that already sent in the RingCentral App
It's easy to make a mistake when typing and sending a message from the RingCentral mobile app. To edit a previously sent message:Open the co...
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Mention Someone in a Conversation via RingCentral App
Mentioning a person using @mentionIf you want to @mention a person, you will be limited to only the people in the current conversation. If y...
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Favorite a Team or Direct Message in the RingCentral App
Favoriting a team or direct message thread will add that conversation to your list of Favorites. To favorite any type of conversation from t...
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Organize your conversations in the RingCentral mobile app
Whenever you start a new conversation, that conversation will appear in your conversation list in the left pane. Your conversations are auto...
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Like a Message in the RingCentral App
To react to an individual message with a like in the app:Long press (tap and hold) on the message you wish to like.Tap Like.A thumbs up icon...
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Send a message in the RingCentral mobile app
As we discussed in Intro to Message in the RingCentral app, you can start a chat with one other person (a direct message) or with a gro...
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Convert a Group to a Team
You can convert a group direct message into a team, especially when they start becoming standing discussions. 1. Open the group di...
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Set delegates to schedule your RingCentral Video meetings on RingCentral mobile app
With the Manage delegates feature of RingCentral Video, you can:have others schedule a meeting for you by setting them as a delega...
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Filter Messages in the RingCentral App
There are two filter options available in the Message interface. The first filter option filters all your conversations to show @mentions, m...
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View, Add, Edit, and Delete Notes on the RingCentral App
Notes in the RingCentral app are a way to document and keep track of information you’d like to refer back to later. You can add notes direct...
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Non-user Extensions Support on RingCentral App
Employees who use non-user extensions (group extensions) for internal communications and would want to see these group extensions in th...
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Create a task in the RingCentral mobile app
Tasks in the RingCentral app helps you to stay on top of all your projects and provide visibility into your tasks by other people in your te...
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Add Additional Members to a Team on the RingCentral App
You can add additional team members if you are the Team Admin.1. Open team and then tap Add members. You can also tap on the team name ...
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Send a text message in RingCentral mobile app
As we discussed in Intro to Phone in the RingCentral app, you can use the RingCentral app to make, receive, and manage individual and g...
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Send Group Text Messages with RingCentral App
Limitations• Available for users who have text message permission.• Maximum 10 recipients in a single group text message.• No siri support t...
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Send Text Messages to Call Queues on RingCentral App
The Internal Message support on the RingCentral app for Android and iOS devices allows the user to send messages to call queues an...
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View a Message on the RingCentral App
1. Launch the RingCentral app.2. Tap Message.3. Tap the tab to view the following messages: All - Lists all your conversation...
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View Fax Messages on the RingCentral App
1. Launch the RingCentral app.2. Tap Phone > Fax. You can see the faxes you have received.3. Tap the Filter butt...
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Save a File from a Conversation on the RingCentral App
There are two ways to save a photo or file that was shared in a conversation to your iOS or Android device. Save from the Files tabOn i...
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Schedule a Meeting from a Team's Conversation Stream
1. In the Team's Conversation Stream, tap the Video icon.2. Tap Schedule a meeting.3. Enter the meeting title. If schedu...
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Share a Posted File in the RingCentral App
You can easily share photos, PDFs and Office documents between teams and direct message conversations.1. On your device, search for the file...
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Use Siri to Send a Message on the RingCentral App
RingCentral App Users can ask Siri to send a direct or SMS message for them. This is greatly advantageous to RingCentral App Users with...
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Mark a Message as Unread on the RingCentral App Mobile
Marking the start of unread messages within a conversation helps you continue reading messages where you left off. You can do this on b...
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Attach Files or Photos to a Message on RingCentral App Mobile
You can send up to 10 file attachments in one message and include their descriptions. The attachments can be sent by creating a new message ...
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Configure Function of 'Enter' Key When Using External Keyboard with RingCentral for iOS
If you use an external keyboard with your iOS devices, the function of the 'Enter' key can be changed within the RingCentral app mobile sett...
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Manage Your Messages in the RingCentral Mobile App
Once you or someone else have posted a message in a message thread, there are several actions that you can take on a message in the RingCent...
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Reacting to a Post with Emojis
The RingCentral mobile app makes it easy to use emoji reactions. You can use the snackbar quick picker, which contains the emojis you freque...
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Configure Phone Settings in the RingCentral Mobile App
The Phone menu of the RingCentral mobile app settings lets you configure settings related to the Phone feature, such as your ringt...
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Chat with Support in the RingCentral Mobile App
Admin users can interact with an AI-powered chatbot using the RingCentral mobile app, which can recommend help articles related to their que...
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Replying with a message for incoming calls in the RingCentral app mobile
The RingCentral app allows you to reply to incoming calls with a message when you cannot answer the call. You can choose to reply with a pre...
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